Terms and Conditions of

Old Mac's Schoolhouse

Old Mac's Schoolhouse ("Old Mac’s") provides online language lessons, curriculum, teacher and administrative services to clients ("Students"). By engaging in our services,

Definitions:

- “Services” means lessons, curriculum and any related administrative services like enrollments

- “Bundle” means a group of lessons purchased at one time.

1. Services Provided

1.1 The Company provides one-on-one online English language coaching and lesson bundles. These sessions are conducted via Voov, Zoom, Koala or other online platforms. Teachers are provided subject to availability.

2. Payments and Pricing

2.1 All prices are listed in USD and are inclusive of GST (if applicable in NZ)

2.2 Payment must be made in full at the time of booking or purchasing a bundle.

2.3 Old Mac's uses secure third-party payment processors. Old Mac’s does not store your credit card information.

3. Lesson Bundles: Non-Refundable & Transferable

3.1 Old Mac’s offers lesson bundles to provide better value to our students. By purchasing a bundle, the student agrees to the following:

3.1.1 Non-Refundable: Once a bundle is purchased, it is strictly non-refundable, regardless of whether any lessons have been used. This applies to changes of mind, technical issues on the student's end, or personal schedule changes.

3.1.2 Transferable: While Old Mac’s does not offer refunds, bundles are fully transferable. The Student may give the remaining hours to another student. To transfer a bundle, the student must notify Old Mac’s in writing at  oldmacsenglishschool@gmail. com or Wechat +52 313 730 3391 with the recipient's contact details including Email and Wechat.

4. Cancellation and Rescheduling

4.1 To respect Old Mac’s teacher’s time, the following policy applies to individual bookings:

4.1.1 Notice Period: The Student must provide at least 24 hours notice to reschedule a lesson.

4.1.2 Late Cancellations: Lessons cancelled with less than 6 hours notice will be forfeited and charged in full.

4.1.3 No-Shows: If a student is more than 15 minutes late, the lesson will be cancelled and no refund or credit will be issued.

5. Expiration Policy

5.1 Unless otherwise stated at the time of purchase, all bundles expire 12 months from the date of purchase. Any unused hours after this period will be void.

6. International Use and Governing Law

6.1 Global Access: Old Mac’s welcome students from all over the world. However, the students are responsible for ensuring they have a stable internet connection and the necessary software to attend lessons.

6.2 Jurisdiction: These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts and the New Zealand Disputes Tribunal.

6.3 Consumer Rights: If the student is a consumer under the NZ Consumer Guarantees Act, they have certain rights. Nothing in these terms is intended to limit those rights where they cannot be legally excluded.

7. Code of Conduct

7.1 Old Mac’s maintains a professional and respectful learning environment and reserves the right to terminate services immediately without a refund if a student engages in behavior that is abusive, offensive, or inappropriate toward our tutors.

8. Confidentiality and Data Protection

8.1 Old Mac’s agrees to handle the personal data of the student in accordance with relevant data protection laws (e.g., GDPR). Old Mac’s agrees to keep all of the student’s information confidential and must not be passed to third parties.